Business Analyst and Strategist

Clarity over complexity. Impact over theory.

I help organizations turn uncertainty into structured decisions.

By combining behavioral insight, data, and experimentation, I design strategies that improve experience, guide AI adoption, and enable innovation.

Research is not the goal. Better decisions are.

See how I help
5+ Years Working across business strategy, customer experience, and AI innovation projects
Dual PhD Academic Foundation Business Economics and Arts Studies, applied to real-world innovation
6 Core Competencies
End-to-End
From problem framing to pilot design, testing, and strategic implementation
Cross-Functional
Executive interviews, stakeholder alignment, and project coordination
International
Experience across Belgium and China, bridging markets and cultures
Data-Driven
Advanced analysis using SPSS, R, Python (NLP), and mixed methods
Applied Research
Turning complex insights into actionable frameworks and decision tools
Design and Communication
Visualizing ideas and insights through clear storytelling and design tools
Philosophy

"Always clear.
Never superficial."

I work best where the challenge is still unclear, the signals are messy, and the decision matters.

I use research, data, and stakeholder insight to turn ambiguity into a clearer direction.

I do not treat analysis as the final output. Its role is to sharpen choices, reduce uncertainty, and support action.

My approach connects behavioral understanding, strategic framing, and practical implementation.

Depth matters. So does momentum. I aim for insight that is rigorous enough to trust and clear enough to use.

Where I add value

Where clarity creates
the most value

Customer Experience Design Data-Driven Insights and Strategy AI Adoption and Use Cases Business Analysis and Innovation Cross-Cultural Marketing
Services

How I Help

01

Experience and Behavior Design

Understand behavior and shape experiences that improve engagement, attention, and satisfaction.

02

AI Strategy and Use Case Development

Identify high-value AI opportunities, connect them to strategy, and define a path toward implementation.

03

Innovation and Decision Support

Structure complex questions, test promising directions, and support stronger decisions with evidence.

04

Cultural and Market Adaptation

Adapt strategies and experiences for different audiences, contexts, and cultural expectations.

Research and Projects

Selected Work

Published

Building a Strategic Framework for Multisensory Experience Design

Synthesized 300+ studies into a strategic framework for designing and evaluating multisensory experiences.

Published

Quantifying the Impact of Immersive Experiences on Customer Engagement

Quantified how sensory intensity shapes attention, engagement, and satisfaction in immersive experience settings.

Under Review

Optimizing Sensory Strategy: What Works, When, and for Whom

Cross-cultural experiments identifying when music and scent change behavior, engagement, and response.

Published

Designing Inclusive Experiences through Sensory Strategy

Translated sensory research into practical guidance for inclusion, accessibility, and audience engagement.

In Progress

From Inclusion to Belonging: Designing Experiences that Truly Connect

Developing a measurable framework for turning inclusion into a stronger sense of belonging, with KU Leuven.

In Progress

Building a Data-Driven Assessment System for Cultural Intelligence

Designing a data-driven assessment model for leadership development using behavioral and physiological signals.

Part-Time

Translating AI Research into Organisational Decision Intelligence

Turning AI research into decision frameworks that support leadership, learning, and organisational change.

Background

Journey

Today, I focus on turning complex signals — from people, data, and context — into clearer strategic decisions.

Today
Strategy and Innovation
Helping organizations move from insight to action across customer experience, AI, and innovation.
2025
AI Research Advisor — Organisational Innovation
Antwerp Management School
Advised on analytical frameworks for AI-driven organizational learning, leadership development, and applied innovation.
2021–2024
Experience Design and Innovation
Designed and tested multisensory concepts, translating behavioral insight into practical solutions for cultural and public organizations.
2020–2025
Dual PhD — Business Economics and Art Studies
Vrije Universiteit Brussel and Universiteit Hasselt
Led cross-border studies and large-scale experiments, translating complex data into structured recommendations.
2017–2020
Master in Arts Management
Shanghai University
Bridged creative practice with structured thinking, developing a foundation in experience design and cultural management.
2013–2017
Bachelor in English Linguistics and Literature
Zhejiang University of Technology
Built a strong foundation in language, communication, and cross-cultural understanding.
1995–2013
Jiangxi, China
Born and raised in Ji’an, Jiangxi, in an environment shaped by nature, community, and cultural depth.
Partners and Institutions

Selected Collaborations

Vrije Universiteit Brussel
Universiteit Hasselt
Antwerp Management School
KU Leuven
KMSKA
MSK Gent
Musea Turnhout
CREATE.eu
NeuroTrainingLab
Shanghai University
Odeuropa
Get in touch

Let's connect

Open to strategy, AI, and innovation collaborations.